How to fix Eero Wifi Extender Not Working?

If your Eero wifi extender not working then it is because your Eero range extender has an older firmware version or it wasn’t able to set itself up during startup.

I was searching for the solution to this problem of the Eero wifi extender not working properly but I couldn’t find any related results on the web. So, I decided to write this piece on what works in solving this Eero extender problem.

So, let’s begin with it!

Eero range extender not working

There can be different reasons for the Eero extender not working, I will cover all the possible reasons and solutions to them.

One of the key reasons is that the firmware version of your Eero extender is not compatible with the firmware version of your gateway Eero.

Let’s see how we can fix it!

Eero wifi extender not working after reset

When you reset your Eero wifi extender, it restores its firmware version to the factory setting. So, now your Eero wifi extender has a factory version but your gateway Eero has an updated version.

This conflict between firmware versions sometimes causes your Eero wifi extender to show a red light.

You have to hard reset your gateway Eero to fix this issue with the Eero extender.

So, let’s do that!

  • Press and hold the reset button for 15 seconds on your gateway Eero.
  • You will see your gateway Eero to be flashing red after fifteen seconds.
  • Wait for a couple of minutes until you see the Eero status light flashing blue.
  • A blue light on your Eero means that it is ready for the setup.
  • And that’s all, you had successfully performed a hard reset on your gateway Eero.

After doing a factory reset of your gateway Eero, you can try setting up the Eero extender again.

Eero extender not connecting

The Eero extender not connecting means that it is showing a red light. A red light indicates that your Eero wifi extender has no access to the internet.

Here is the quick fix for your Eero extender.

  • First of all, bring your Eero extender close to the gateway Eero.
  • Now, press and hold the reset button for 15 seconds on the Eero extender. Until you see a red status light then release the button.
  • Next, the Eero extender will blink white and after that blink blue color.
  • Wait for 5 minutes before setting up your Eero extender.
  • Now, your Eero extender is ready to be added back to the home network.
  • Go to the Eero app > Tap the plus icon on the homepage.
  • Select “add/replace eero” > “add eero device”.

The Eero extender will be working if the issue is with its firmware or because of the long distance from the gateway Eero.

Eero wifi extender no light

If your Eero extender is showing no light then it means that your Eero extender is probably dead. But don’t worry, there are a few things you have to confirm first about your Eero extender.

  • Confirm that your Eero extender is connected to a working power source.
  • Next, you have to check if the power adapter of your Eero extender is working. You can try connecting a power adapter from any other Eero device to confirm that.
  • Try to factory reset your Eero extender by bringing it close to the gateway Eero. Sometimes distance of the Eero extender from the gateway can cause it to malfunction.

That’s all folks, if you had confirmed all of this about your Eero extender then most likely is that the power supply of your Eero extender is dead. Now it’s time to reach out to Eero support, so you can return your Eero extender to the point of purchase.


If your Eero extender is not working then there can be multiple reasons as I discussed above. So apart from power cycling your Eero extender, I also shared some other quick fixes that can help in getting your Eero extender to be working again.

An Eero extender like any other electronic device has a lifetime, so you have to confirm that the Eero extender is not dead.

Feel free to share what worked for you in fixing this issue of the Eero wifi extender not working.

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